Problem: sexpolling freezes

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Problem: sexpolling freezes

New postby chrisnot » Wed Sep 16, 2015 9:27 pm

I work with Joomla 3.3.6 and bought sexpolling pro.
when I press the VOTE or view then display the progress bar below and freezes. I tried various options of relevant issues in the forums but did not fix the problem. Please help me!!
chrisnot
 
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Re: Problem: sexpolling freezes

New postby Edvard » Thu Sep 17, 2015 1:53 am

Hi,

Can you post your website address, so I can check it for you?

Thanks!
Regards,

Edvard Ananyan - 2GLux Team

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Re: Problem: sexpolling freezes

New postby weaamtali » Thu Sep 17, 2015 2:02 am

I also using the pro , and I have experience the same issue.
taybee2015.net
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Re: Problem: sexpolling freezes

New postby Edvard » Thu Sep 17, 2015 8:58 am

It works fine for me. Can you provide more details, like which browser do you use?
weaamtali wrote:I also using the pro , and I have experience the same issue.
taybee2015.net
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Edvard Ananyan - 2GLux Team

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Re: Problem: sexpolling freezes

New postby chrisnot » Thu Sep 17, 2015 9:19 am

See here I quote an example : http://diet-plan.gr/index.php/galop/psi ... -tin-ygeia

I tried everything but I could not solve the problem
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Re: Problem: sexpolling freezes

New postby Edvard » Thu Sep 17, 2015 9:30 am

Hi,

Please download the latest version of SexyPolling Pro. You have an outdated version.

Thanks!
Regards,

Edvard Ananyan - 2GLux Team

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Re: Problem: sexpolling freezes

New postby chrisnot » Thu Sep 17, 2015 9:51 am

I see that unfortunately has expired and I can not download it. What you can do about it. I have bought and I can not work now
Image
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Re: Problem: sexpolling freezes

New postby chrisnot » Thu Sep 17, 2015 11:26 pm

Hi, I'm waiting for an answer.
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Re: Problem: sexpolling freezes

New postby Edvard » Fri Sep 18, 2015 12:53 am

You need to buy it again to have access to the updated version.

Thanks!
Regards,

Edvard Ananyan - 2GLux Team

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Re: Problem: sexpolling freezes

New postby chrisnot » Fri Sep 18, 2015 10:04 am

What!! I do not want to upgrade. What I want is to be able to work the program I bought. The sexpolling I have already bought. And now after about a year I can not work on it. So you want to tell me that every year if the program does not work I have to buy again? I do not think it is right what you do. Please if you can not fix the problem, return my money back.
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Re: Problem: sexpolling freezes

New postby Edvard » Fri Sep 18, 2015 11:39 pm

Hi,

You may check our website: http://2glux.com/projects/sexypolling

With Sexy Polling Pro you get 6 month updates only.

If you want the latest version, you need to buy again. You should not buy it every year, only when you need support or updated version.

Currently there is a conflict on your website between SexyPolling and another extension. If you update to latest version, the issue will be solved.

Thanks!
Regards,

Edvard Ananyan - 2GLux Team

Please post a review at the Joomla Extensions Directory. It is very important for us!
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Re: Problem: sexpolling freezes

New postby chrisnot » Sat Sep 19, 2015 2:22 am

Any program that someone buys must be able to work right forever. The update a program has nothing to do with the proper function.

Suppose I buy Microsoft office and I update the Windows, and after that the office stops functioning properly. I have to buy again? I do not think. You need to think more about some things

I too am a developer and I respect my clients. I did a big mistake that I bought from you.
Please return my money back to stop the issue here.
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Re: Problem: sexpolling freezes

New postby Edvard » Sat Sep 19, 2015 3:02 am

Sorry. But it is not how the software industry works. When you bought our software it was OK and you have used it for a year. Then you have updated your other software and now you have a problem with our software which is already outdated.

We cannot provide you a refund.

If you are a developer it would take you a minute to identify the conflict and fix it. Our software is GNU GPL licensed and is open source unlike Windows.

Thanks!
Regards,

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Re: Problem: sexpolling freezes

New postby chrisnot » Sun Sep 20, 2015 4:10 pm

The developer is a broad concept which relates too many of programming kinds.
I am a specialist only to SQL server database programming, VC++ programming using MF Classes on Windows environment, C#, and Visual basic.

The question however is not whether I can fix it. The point is if fooling your customers.

I did not ask you to give me the new version of the program which may have many of new features. I asked to help me fix the problem. So you say that to make the program to work you need to re buy again? This is unacceptable.
Of course everyone does what he believes to support its interests. But I want you to know that the tactics you follow is defamation for your business.

If you want to establish a competitive position for your business through service, you have to give your customers more. Instead of trying to figure out what you can get away with not giving them, and hoping they don’t catch on.

I bought too many programs from many companies for my website, and such treatment never had from anyone.

Thanks.
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Re: Problem: sexpolling freezes

New postby Edvard » Mon Sep 21, 2015 8:33 am

We are not fooling our customers. We are clear about the terms to use our software and our refund policy. If you find any misrepresentation, please let me know.

Thanks!
Regards,

Edvard Ananyan - 2GLux Team

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Re: Problem: sexpolling freezes

New postby Jack Mamn » Sun Jan 15, 2017 4:15 pm

Edvard wrote:Hi,

You may check our website: http://2glux.com/projects/sexypolling

With Sexy Polling Pro you get 6 month updates only.

If you want the latest version, you need to buy Phen375 again. You should not buy it every year, only when you need support or updated version.

Currently there is a conflict on your website between SexyPolling and another extension. If you update to latest version, the issue will be solved.

Thanks!


Does this mean every time we need the updated version we have to buy it again?
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Re: Problem: sexpolling freezes

New postby Edvard » Sat Jan 21, 2017 8:46 am

Hi,

If you have Pro version, then you will get updates for 6 months. After that you need to purchase again. If you have Pro+, the updates are provided for free lifetime.

Thanks!
Regards,

Edvard Ananyan - 2GLux Team

Please post a review at the Joomla Extensions Directory. It is very important for us!
Edvard
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Re: Problem: sexpolling freezes

New postby gumilar7 » Mon Jan 23, 2017 10:55 am

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