click record doesn't work for public users ?

klausvg · by **klausvg** » Sat Jan 19, 2013 6:57 pm

Hey

I'm making a website with heatmap but i only see click in the heatmap when a click in the admin session.
I don't need to create account for other visitor and they will be only like "public user".

this is normal or not?

ty 8-)

Simon · by **Simon** » Sun Jan 20, 2013 12:04 am

Hello

Sorry i don't understand your question.

You will see clicks made by all your website visitors, but the heatmap you can see ONLY after authentication.

klausvg · by **klausvg** » Tue Jan 22, 2013 11:35 pm

hi

ty for your answer.

the problem is when visitors click on the website, new click arn't record on the heatmap.

Simon · by **Simon** » Wed Jan 23, 2013 12:50 am

Heatmap records only click made on homepage of your website. If it doesn't work for you, please give me the url of your website, and create a admin user for me, so i can check what's going on. (send me a PM)

click record doesn't work for public users ?

click record doesn't work for public users ?

Re: click record doesn't work for public users ?

Re: click record doesn't work for public users ?

Re: click record doesn't work for public users ?

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