click record doesn't work for public users ?
First unread post • 4 posts
• Page 1 of 1
click record doesn't work for public users ?
Hey
I'm making a website with heatmap but i only see click in the heatmap when a click in the admin session.
I don't need to create account for other visitor and they will be only like "public user".
this is normal or not?
ty
I'm making a website with heatmap but i only see click in the heatmap when a click in the admin session.
I don't need to create account for other visitor and they will be only like "public user".
this is normal or not?
ty

- klausvg
- Posts: 2
- Joined: Sat Jan 19, 2013 6:48 pm
Re: click record doesn't work for public users ?
Hello
Sorry i don't understand your question.
You will see clicks made by all your website visitors, but the heatmap you can see ONLY after authentication.
Sorry i don't understand your question.
You will see clicks made by all your website visitors, but the heatmap you can see ONLY after authentication.
-
Simon - Site Admin
- Posts: 1306
- Joined: Wed Jul 13, 2011 8:53 pm
Re: click record doesn't work for public users ?
hi
ty for your answer.
the problem is when visitors click on the website, new click arn't record on the heatmap.
ty for your answer.
the problem is when visitors click on the website, new click arn't record on the heatmap.
- klausvg
- Posts: 2
- Joined: Sat Jan 19, 2013 6:48 pm
Re: click record doesn't work for public users ?
Heatmap records only click made on homepage of your website. If it doesn't work for you, please give me the url of your website, and create a admin user for me, so i can check what's going on. (send me a PM)
-
Simon - Site Admin
- Posts: 1306
- Joined: Wed Jul 13, 2011 8:53 pm
4 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 1 guest