Add answer problem

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Add answer problem

New postby rbraat » Thu Aug 22, 2013 8:14 pm

In my poll, when a user add a new answer, and this answer is selected when pressing the vote button, in the animation which is shown afterward, the newly added answer is animated on the first position and another question is positioned on top of it, so that 2 lines of text are in the same place, making it unreadable. How to fix?
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Re: Add answer

New postby Simon » Tue Aug 27, 2013 3:46 pm

Hi,

Please give me the url where I can see the problem.
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Re: Add answer

New postby rbraat » Wed Aug 28, 2013 7:24 pm

Send as a PM, thanks for helping
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Re: Add answer problem

New postby Simon » Mon Sep 02, 2013 3:49 pm

Hi,

Sorry for the delay.
I need the ftp access as well, to change some files direct on server and try to fix the issue.
Could you send it?
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Re: Add answer problem

New postby rbraat » Sat Sep 28, 2013 6:33 pm

Took some time to set things up, I'll PM it to you.
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Re: Add answer problem

New postby rbraat » Sat Oct 05, 2013 4:09 pm

Hi, did you receive my PM? Did you find any time to have a look?
Regards.
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Re: Add answer problem

New postby Simon » Sat Oct 05, 2013 8:06 pm

Hi,

Yes i received it. I will try to fix the issue soon and let you know. Sorry for the delay

Best Regards,
Simon
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Re: Add answer problem

New postby rbraat » Wed Oct 16, 2013 3:44 pm

Hi,

I'm going live with my site in some days, would you have some time to have a look?

regards
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Re: Add answer problem

New postby rbraat » Tue Oct 22, 2013 3:32 pm

Hi, this is the last week my site is not live yet. Did you find a moment to have a look?
regards
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Re: Add answer problem

New postby rbraat » Wed Oct 23, 2013 4:37 pm

Hi,

I need to go to production. For this, please test only on the poll "Test Poll" which you can find in th emenu POLL.
For now I have this poll published. Please let me know if you have any time. If not I well temp. disable this poll since all users van access it.

Regards.
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Re: Add answer problem

New postby Simon » Thu Oct 24, 2013 11:13 am

Hi,

Sorry for the delay.
You have a mysql issue. It just does not write a new row in database. and I can not say the exact reason.
If you could provide me access to your phpmyadmin, I will try to check what is going wrong.

Best Regards,
Simon
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Re: Add answer problem

New postby rbraat » Fri Oct 25, 2013 12:09 pm

Ok, I'll send it in a PM
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Re: Add answer problem

New postby rbraat » Tue Oct 29, 2013 8:58 pm

I've send the db connection info as a PM, did you receive it, were you able to log in?
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Re: Add answer problem

New postby rbraat » Fri Nov 01, 2013 2:57 pm

Hi, did you have any progress? Since the test poll is live on my live site I'm getting questions about it. If you dont' have the time, please let me know then I disable the poll till you have time to have a look.
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Re: Add answer problem

New postby Simon » Sun Nov 03, 2013 5:19 pm

Fixed!

There was a mysql issue, I've corrected it. Now it works fine.

Best Regards,
Simon
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Re: Add answer problem

New postby rbraat » Sun Nov 03, 2013 8:43 pm

Hi, when I reinstall or upgrade, I assume the problem can come back? So can you please tell me what you did for future reference?
Thanks for fixing, I'll write a review.
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Re: Add answer problem

New postby Simon » Mon Nov 04, 2013 1:34 am

Hi,

I added MYSQL NULL values to all fields in PREFIX_sexy_answers table. Because some fields has not default values, it returns a warning when the system tried to add a row. Your configuration returns a fatal error instead of warning, that is why it wasn't working.
Anyway I will fix this bug on next release, so you can not worry about upgrading. That will work fine.

Do not hesitate to write me, if you will have any questions.

P.S Thanks for the review.

Best Regards,
Simon
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Re: Add answer problem

New postby rbraat » Tue Nov 05, 2013 7:02 pm

Ok thanks for the explanation and fixing the problem!
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Re: Add answer problem

New postby Simon » Tue Nov 05, 2013 7:11 pm

You are welcome.

Do not hesitate to write me, if you will have any questions.

Best Regards,
Simon
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