Blank Captcha

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Blank Captcha

New postby 1StopWebco » Fri Oct 11, 2013 6:15 am

I am using pro version with Joomla 3 and i only have a big blank box like my text area. No captcha option. One other issue is the one of my fields, which is a Select (not multiple select) has a smaller box beneath it, like maybe that is supposed to be used for multiple selections?

Thank you

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Re: Blank Captcha

New postby Simon » Fri Oct 11, 2013 10:28 am

Hi,

Thanks for using Pro version.
Could you give me live urls, where I can see the problem.

Best regards,
Simon
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Re: Blank Captcha

New postby 1StopWebco » Tue Oct 15, 2013 4:51 am

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Re: Blank Captcha

New postby 1StopWebco » Wed Oct 16, 2013 5:14 am

I need some help please as i need to bring this site live and if this won't work then i need a refund. I removed the captcha to test the form and when i send it gives me this error: undefined....not working at all..
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Re: Blank Captcha

New postby Simon » Wed Oct 16, 2013 4:11 pm

Hi,

Something goes wrong with plugin installation, or you have installed another plugins(s) which causes this problem.

If you give me access to your administration, I will check what can cause this problem.

Best Regards,
Simon
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Re: Blank Captcha : [WordPress]

New postby dickbronder » Wed Oct 16, 2013 6:22 pm

Hi Simon,

I have the same problem with the captcha. Instead of the captcha showing I get a big text field. The result is ofcourse that the captcha is not working.
I have tried with disabling the standaard joomla recaptcha plugin, doesn't make a difference.

Any ideas?

Regards
Dick Bronder

Using Joomla! 2.5 and the Contact Form Pro version
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Re: Blank Captcha : [WordPress]

New postby Simon » Wed Oct 16, 2013 6:31 pm

Hi,

Are you sure the GD library and FreeType library are enabled on your hosting?

Best Regards,
Simon
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Re: Blank Captcha : [WordPress]

New postby 1StopWebco » Fri Oct 18, 2013 8:11 pm

I can't say for sure but i have other sites using re Captcha and it works, would that tell you anything?
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Re: Blank Captcha : [WordPress]

New postby Simon » Fri Oct 18, 2013 9:08 pm

I need the access to your administration, to check what is happening.

Could you send me a PM?

Best Regards,
Simon
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Re: Blank Captcha

New postby 1StopWebco » Sat Oct 19, 2013 12:44 am

:) Thank you very much. I uninstalled and re-installed and that did correct the issue.
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Re: Blank Captcha

New postby Simon » Sat Oct 19, 2013 2:42 pm

You are welcome. Do not hesitate to write me, if you will have any questions.

If you have a free time, PLEASE write a review in JED. It is very important for me.
Thanks in advance.

Best Regards,
Simon
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Re: Blank Captcha

New postby Dickson » Wed Jul 30, 2014 8:46 am

Hay :x

i have use sometime blank captcha. i need some information about to using the captcha. what is main purpose of it?
thank you for your informaiton
:)
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