Blank Captcha

[1StopWebco]

I am using pro version with Joomla 3 and i only have a big blank box like my text area. No captcha option. One other issue is the one of my fields, which is a Select (not multiple select) has a smaller box beneath it, like maybe that is supposed to be used for multiple selections?

Thank you

[Simon]

Hi,

Thanks for using Pro version.
Could you give me live urls, where I can see the problem.

Best regards,
Simon

[1StopWebco]

sure: http://rps.1stopwebco.com/customer-service

thanks.

Michael

[1StopWebco]

I need some help please as i need to bring this site live and if this won't work then i need a refund. I removed the captcha to test the form and when i send it gives me this error: undefined....not working at all..

[Simon]

Hi,

Something goes wrong with plugin installation, or you have installed another plugins(s) which causes this problem.

If you give me access to your administration, I will check what can cause this problem.

Best Regards,
Simon

[dickbronder]

Hi Simon,

I have the same problem with the captcha. Instead of the captcha showing I get a big text field. The result is ofcourse that the captcha is not working.
I have tried with disabling the standaard joomla recaptcha plugin, doesn't make a difference.

Any ideas?

Regards
Dick Bronder

Using Joomla! 2.5 and the Contact Form Pro version

[Simon]

Hi,

Are you sure the GD library and FreeType library are enabled on your hosting?

Best Regards,
Simon

[1StopWebco]

I can't say for sure but i have other sites using re Captcha and it works, would that tell you anything?

[Simon]

I need the access to your administration, to check what is happening.

Could you send me a PM?

Best Regards,
Simon

[1StopWebco]

Thank you very much. I uninstalled and re-installed and that did correct the issue.

[Simon]

You are welcome. Do not hesitate to write me, if you will have any questions.

If you have a free time, PLEASE write a review in JED. It is very important for me.
Thanks in advance.

Best Regards,
Simon

[Dickson]

Hay

i have use sometime blank captcha. i need some information about to using the captcha. what is main purpose of it?
thank you for your informaiton