Can't edit DEMO answers

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Can't edit DEMO answers

New postby countryguitar » Tue Jul 23, 2013 4:54 am

I am using 1.0.6 and I also used your link to the latest version, but I still cannot edit any of the answers in the demo mode. I really would like to purchase this, but I have to see it work and try it out first successfully.
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Re: Can't edit DEMO answers

New postby Simon » Tue Jul 23, 2013 1:45 pm

Hi,

What is the problem you can not edit the answers.

Could you give me access to your administrations, so I can check what is the problem.

Best Regards,
Simon
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Re: Can't edit DEMO answers

New postby countryguitar » Tue Jul 23, 2013 11:32 pm

I can do that. Please send me a PM and I will send you info.
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Re: Can't edit DEMO answers

New postby Simon » Wed Jul 24, 2013 2:42 pm

Sent.
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Re: Can't edit DEMO answers

New postby countryguitar » Thu Jul 25, 2013 5:59 pm

I replied to your PM with the credentials yesterday, just to let you know.
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Re: Can't edit DEMO answers

New postby Simon » Thu Jul 25, 2013 9:44 pm

Hi,

I got the 500 error when try to open some core files,
fore example - http://countryguitar.com/cg/administrat ... _count.php

Please ask your serve administrator to check what is happening, or at least turn on error reporting, so I can see what is the problem.

Best Regards,
Simon
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Re: Can't edit DEMO answers

New postby countryguitar » Fri Jul 26, 2013 12:09 am

LOL, I am the server admin to a certain degree. How do I turn on the error reporting? I have not had any problems with any other plugins, modules, or components up to this point except this one. I will do whatever is necessary to accommodate you.
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Re: Can't edit DEMO answers

New postby Simon » Fri Jul 26, 2013 3:06 am

Ok,

If you look at the console log in browser, you will see the javascript errors, because all the Ajax requests gets 500 error. I think the problem is in server configuration, because you have such problem not only with this extension.

Please turn on error reporting, so I can see the error messages instead of getting 500 server error. (You can do it from main .htaccess file).

Best Regards,
Simon
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Re: Can't edit DEMO answers

New postby countryguitar » Fri Jul 26, 2013 9:14 am

I added different php_value statements that I found on the internet and with all of them I received an Internal Server Error. I added these to the .htaccess file in the root. I am not sure what to do next in order to turn error reporting on.
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Re: Can't edit DEMO answers

New postby Simon » Tue Jul 30, 2013 1:43 pm

Try to add the following line in .htaccess file.
Code: Select all
php_flag display_errors On
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Re: Can't edit DEMO answers

New postby countryguitar » Wed Jul 31, 2013 1:18 am

This is what I get when I add that code:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_fcgid/2.3.6 Server at countryguitar.com Port 80
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Re: Can't edit DEMO answers

New postby Simon » Thu Aug 01, 2013 1:53 pm

Ok,

Please send me the error log.
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