click record doesn't work for public users ?

Clicks heatmap for Joomla!

click record doesn't work for public users ?

New postby klausvg » Sat Jan 19, 2013 6:57 pm

Hey

I'm making a website with heatmap but i only see click in the heatmap when a click in the admin session.
I don't need to create account for other visitor and they will be only like "public user".

this is normal or not?

ty 8-)
klausvg
 
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Re: click record doesn't work for public users ?

New postby Simon » Sun Jan 20, 2013 12:04 am

Hello

Sorry i don't understand your question.

You will see clicks made by all your website visitors, but the heatmap you can see ONLY after authentication.
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Re: click record doesn't work for public users ?

New postby klausvg » Tue Jan 22, 2013 11:35 pm

hi

ty for your answer.

the problem is when visitors click on the website, new click arn't record on the heatmap.
klausvg
 
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Re: click record doesn't work for public users ?

New postby Simon » Wed Jan 23, 2013 12:50 am

Heatmap records only click made on homepage of your website. If it doesn't work for you, please give me the url of your website, and create a admin user for me, so i can check what's going on. (send me a PM)
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