No Clicks

[peterleslie]

Hi

i installed HeatMap a few weeks ago... was just looking at the heat map page to see if there was some useful information.
and i'm just getting a blank overlay - no indicated clicks at all.

http://www.solarwater.com.au

J2.5.8
Yootheme Balance Template (latest version) Warp6 framework
JCE 2.3.1
Widget Kit
Zoo

peter

[Simon]

Hello

It shows only click made under your current resolution. Maybe you are looking under annormal resolution, so you aren't see any click?

If you give me permissions, i can check it online.

[peterleslie]

Hi Simon

yes it would be great if you could look at it ... however i cant seem to send you a PM message with the logon details.
and i don't want to publish them here

[Simon]

What is the problem you can't send me a private message ?

[peterleslie]

if i go to the message section and click on the new message i get this

We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

[peterleslie]

you must have changed something - it is now working - i will send PM

[Simon]

Ok, thank you.

PHP needs more memory to process the image. You need to increase your memory_limit.

[peterleslie]

sorry it's taking a while to get back to you
in the PHP.ini file - i've increase memory_limit to 128M up from 96M

still not seeing any click when i view the heatmap

[Simon]

Could you resend me a login details.

Thanks