Can not send mail

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Can not send mail

New postby ertmania » Thu Feb 20, 2014 8:54 pm

Nothing happens when I click on the send button?

No error report as nothing happens
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Re: Can not send mail

New postby Simon » Fri Feb 21, 2014 11:10 am

Hi,

Does it show the Message Successfully Sent message?
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Re: Can not send mail

New postby ertmania » Fri Feb 21, 2014 10:15 pm

No. Nothing happens.

Like, the buttun don't work?
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Re: Can not send mail

New postby ertmania » Fri Feb 21, 2014 11:32 pm

Now works.

I installed the extension again and tried disabling the plugin System Cache.

Also the Cache Setting in Global configuration has something to do with it.
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Re: Can not send mail

New postby Simon » Sat Feb 22, 2014 9:57 pm

I'm happy hat it works fine now.

Do not hesitate to write me, if you will have any other questions.

Best Regards,
Simon
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Re: Can not send mail

New postby stature » Thu May 22, 2014 4:00 pm

Hi Simon,
I have the same problem as the top starter and my cache plugin is off. I do not any notification from sexymessage when I send the message and the message doesn't send.
I defined and check email in "email to" field
Thank you
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Re: Can not send mail

New postby Simon » Thu May 22, 2014 4:21 pm

Hello,

Do you receive "Message Successfully Sent" message after sending email?

Could you give me live url, where I can see the form?

Regards,
Simon
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Re: Can not send mail

New postby stature » Thu May 22, 2014 4:31 pm

I pm'ed you.
thank you
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Re: Can not send mail

New postby Simon » Thu May 22, 2014 4:40 pm

Thanks,

You have a javascript error on your page.

Code: Select all
Uncaught TypeError: undefined is not a function
//the following line cause this error
window.addEvent('load', function() { AddGoogleScript() });


Probably this error does not allow Contact Form(and maybe other extensions too) to work properly.

You need to correct hat error. Do you have a some extension like
Code: Select all
AddGoogleScript

Try to disable it.

Regards,
Simon
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Re: Can not send mail

New postby stature » Thu May 22, 2014 5:34 pm

Nope, I don't find it and it's not something I installed...
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Re: Can not send mail

New postby Simon » Thu May 22, 2014 8:20 pm

Ok, could you give me access to your administrator, and I will try to find out where it comes from.

Regards,
Simon
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