module doesn't work

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module doesn't work

New postby dade1988 » Fri Apr 11, 2014 7:44 pm

hello, unfortunately it does not work on my site in the form www.servicecarempoli.it/index.php/contattaci.
when i clicking "submit", nothing happens.
how can I fix it?
thank you
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Re: module doesn't work

New postby Simon » Mon Apr 14, 2014 12:55 am

Hello,

The provided link requires login. Please provide login data, so I can see the problem.

Regards,
Simon
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Re: module doesn't work

New postby dade1988 » Mon Apr 14, 2014 11:32 am

Ok now you can access with the login
user: demo
psw: demo
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Re: module doesn't work

New postby Simon » Tue Apr 15, 2014 1:04 am

You have some javascript errors on your page.

Code: Select all
Uncaught TypeError: undefined is not a function scripts.js:21
...


Also there is some kind of conflict between template, or installed extensions, due to which it inserts some javascript code into email field.

Regards,
Simon
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Re: module doesn't work

New postby dade1988 » Tue Apr 15, 2014 1:13 am

Please, in your opinion where does the problem Uncaught TypeError: undefined is not a function scripts.js: 21 ?
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Re: module doesn't work

New postby Simon » Tue Apr 15, 2014 5:06 pm

Hi,

Some of you installed extensions causes that error. To find out which one, you should disable them one by one, until it will work. So you can find out which one causes the error.

I think you also have issue with your template. You should change the template as well, ans see if the issue with inline javascript in email field will be solved.

Regards,
Simon
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Re: module doesn't work

New postby Llutz » Tue Apr 15, 2014 8:42 pm

Whether this problem is solved? Unfortunately, I can not estimate this module. All is remarkable, except the most important thing - the message does not send...
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Re: module doesn't work

New postby dade1988 » Tue Apr 15, 2014 11:28 pm

I solved the problem by reinstalling the package. thank you anyway
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Re: module doesn't work

New postby Simon » Wed Apr 16, 2014 12:17 pm

You are welcome.

Do not hesitate to write me, if you will have any other questions.

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