Login into site www.2glux.com / Cannot Reset password

Here you can ask or discuss anything else you want...

Login into site www.2glux.com / Cannot Reset password

New postby poudou99 » Sat Jun 14, 2014 4:08 pm

Hi

I have created an account into http://www.2glux.com
Then I have purchased the PRO version of Sexy Polling (paypall confirmation).
But now I cannot download the software because I cannot login.
I have requested my username. OK, I receive it by mail. It is correct
I enter my password. Nothing happens.
I request my password: Nothing happens.

I just receive the error : Your password request failed because a User with specific username and email address could not be found". Whereas I receive a mail to my email address with that username.
But it is impossible to retrieve or reset my password

The form "Contact us" in main page does not work. Error message : Request error: 500 Internal Server Error

I sent mail to [email protected]. No answer.

What can I do ?
poudou99
 
Posts: 9
Joined: Sat Jun 14, 2014 4:05 pm

Re: Login into site www.2glux.com / Cannot Reset password

New postby Edvard » Sat Jun 14, 2014 9:26 pm

Your account was not active. Now it is active and you may login and download the software you bought.

Thanks!
Regards,

Edvard Ananyan - 2GLux Team

Please post a review at the Joomla Extensions Directory. It is very important for us!
Edvard
Site Admin
 
Posts: 1836
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

Re: Login into site www.2glux.com / Cannot Reset password

New postby poudou99 » Sat Jun 14, 2014 10:24 pm

Hi

It works now.
Thank you very much

regards
poudou99
 
Posts: 9
Joined: Sat Jun 14, 2014 4:05 pm


Return to Open discussion

Who is online

Users browsing this forum: No registered users and 4 guests

cron