Login into site www.2glux.com / Cannot Reset password
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Login into site www.2glux.com / Cannot Reset password
Hi
I have created an account into http://www.2glux.com
Then I have purchased the PRO version of Sexy Polling (paypall confirmation).
But now I cannot download the software because I cannot login.
I have requested my username. OK, I receive it by mail. It is correct
I enter my password. Nothing happens.
I request my password: Nothing happens.
I just receive the error : Your password request failed because a User with specific username and email address could not be found". Whereas I receive a mail to my email address with that username.
But it is impossible to retrieve or reset my password
The form "Contact us" in main page does not work. Error message : Request error: 500 Internal Server Error
I sent mail to [email protected]. No answer.
What can I do ?
I have created an account into http://www.2glux.com
Then I have purchased the PRO version of Sexy Polling (paypall confirmation).
But now I cannot download the software because I cannot login.
I have requested my username. OK, I receive it by mail. It is correct
I enter my password. Nothing happens.
I request my password: Nothing happens.
I just receive the error : Your password request failed because a User with specific username and email address could not be found". Whereas I receive a mail to my email address with that username.
But it is impossible to retrieve or reset my password
The form "Contact us" in main page does not work. Error message : Request error: 500 Internal Server Error
I sent mail to [email protected]. No answer.
What can I do ?
- poudou99
- Posts: 9
- Joined: Sat Jun 14, 2014 4:05 pm
Re: Login into site www.2glux.com / Cannot Reset password
Your account was not active. Now it is active and you may login and download the software you bought.
Thanks!
Thanks!
Regards,
Edvard Ananyan - 2GLux Team
Please post a review at the Joomla Extensions Directory. It is very important for us!
Edvard Ananyan - 2GLux Team
Please post a review at the Joomla Extensions Directory. It is very important for us!
- Edvard
- Site Admin
- Posts: 1836
- Joined: Mon Jun 28, 2010 1:54 pm
- Location: Yerevan, Armenia
Re: Login into site www.2glux.com / Cannot Reset password
Hi
It works now.
Thank you very much
regards
It works now.
Thank you very much
regards
- poudou99
- Posts: 9
- Joined: Sat Jun 14, 2014 4:05 pm
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