Intsallation problem

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Re: Welcome to Sexy Social Widget support forum

New postby bernabe28 » Mon Feb 10, 2014 9:39 pm

The extension is not installed correctly in Joomla v.3.2.2
I look forward to hearing
regards
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Re: Welcome to Sexy Social Widget support forum

New postby Simon » Mon Feb 10, 2014 10:10 pm

Hi,

Thanks for contacting us.

Could you describe more detailed what is the problem? It is tested many times in Joomla 3.2.2, and installs without problem.

One of possible problems can be:
The package has size near 6MB, your server upload max size must be set 10MB, maybe it is set to 2MB, that is why it can not be installed. Could you check it.

Best Regards,
Simon
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Re: Welcome to Sexy Social Widget support forum

New postby bernabe28 » Mon Feb 10, 2014 11:56 pm

The error you mention no.
I install the extension from the tmp folder. It is an error with MySQL, attached capture
Regards
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Re: Welcome to Sexy Social Widget support forum

New postby bernabe28 » Tue Feb 11, 2014 12:09 am

Various errors when installing the extension, create tables database incorrectly.
One of the tables created with the prefix jos__ (It's bad right?)
Once installed the component icon does not appear in the menu components
Please review it
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Re: Welcome to Sexy Social Widget support forum

New postby Simon » Tue Feb 11, 2014 1:07 pm

Hi,

There was a mistake in the installation script. It tried to insert the data with jos_ prefix. I've corrected the issue. Please download the last version again, uninstall the current version, and install the new one. Let me know...

Once installed the component icon does not appear in the menu components
This seems to be another issue. If you will have the same problem after installing new version, I will ask you to give me access to your administration (send a PM), and I will correct all the issues.

Best Regards,
Simon
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