Email is not sent - WORDPRESS

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Email is not sent - WORDPRESS

New postby nadehal » Thu Oct 03, 2013 9:39 pm

I installed & activated the Sexy Contact Form, in WordPress, when I send an email, I receive message that the email was successfully send, but I did't received them.
What do I need to change?
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Re: Email is not sent - WORDPRESS

New postby masterix21 » Fri Oct 04, 2013 2:09 pm

The problem could be your php.ini configuration :) please verify the parameter SMTP.
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Re: Email is not sent - WORDPRESS

New postby Telboy » Sat Oct 05, 2013 1:08 pm

Did you get this working because it's not working for me. The send button does not seem to do anything, no redirect or confirmation. I have SMTP working from my host side, so not sure what happening.

The browser just stays at the contact form.

Thanks
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Re: Email is not sent - WORDPRESS

New postby Simon » Sun Oct 06, 2013 8:05 pm

Hi,

Sexy Contact Form uses php mail function to send emails. If that does not work for you. try to chec error log and see what is the problem. Maybe you have wrong SMTP configuration in php.ini.

@Terry.
The send button does not seem to do anything, no redirect or confirmation

Do you get "Server Error" message? If no, probably you have javascript error on your page, and Sexy Contact Form does not work at all. Please give me url of your website, and will check it.

Best Regards,
Simon
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Re: Email is not sent - WORDPRESS

New postby Telboy » Sun Oct 06, 2013 10:19 pm

Simon,

Just an update, I have just installed 'Check Email' plugin which sends an email using php and that worked.

Thanks

Terry
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Re: Email is not sent - WORDPRESS

New postby Simon » Mon Oct 07, 2013 3:27 am

Dear Terry,

Something wrong with plugin installation. The main sexycontactform.js file does not loaded, so the javascript does not work at all. Try to uninstall the plugin, and install again.

Best Regards,
Simon
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Re: Email is not sent - WORDPRESS

New postby Telboy » Mon Oct 07, 2013 11:03 am

I uninstalled and reinstalled it and still the same.

I downloaded it directly from your site and installed it and still the same.

I put the following link in the page

<script type='text/javascript' src='http://photo.gen-a-soft.co.uk/wp-content/plugins/sexy-contact-form/includes/js/sexycontactform.js'></script>

and now I get 'It Works' popup when I hit the send button but no emails sent/received...

Thanks

Regards
Terry
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Re: Email is not sent - WORDPRESS

New postby Telboy » Mon Oct 07, 2013 3:35 pm

ok, managed to get it working by adding the following line in the page :

<script type='text/javascript' src='http://photo.gen-a-soft.co.uk/wp-content/plugins/sexy-contact-form/includes/assets/js/sexycontactform.js?ver=3.6.1'></script>

very odd, but it's happy at the moment.
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Re: Email is not sent - WORDPRESS

New postby Simon » Mon Oct 07, 2013 8:13 pm

Hi,

You've found the solution :) Sure here is something wrong with your plugins, but it can be temporary solution.

Best Regards,
Simon
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